Privacy policy

This policy explains what personal information the itbanque Engineer Network (alliance.itbanque.com) collects, what it is used for, how long it is kept, and how you can see and delete it. It applies to applicants and members, including residents of California and Canada.

What we collect

• Account. Your email address, plus the username and user ID of the GitHub, Google or Discord account you sign in with.
• Application and profile. Name, country and state or province, time zone, work authorization statement, skills and years, weekly hours, expected rate, your resume, GitHub, LinkedIn and portfolio links, project description, Discord username, and how you heard about us.
• Consent records. The statements you confirmed, the version of the terms you agreed to, and when.
• Review and work history. The outcome of your application. Once you are a member: orders, deliveries and ratings.
• Technical data. The cookies needed to keep you signed in, and data produced by the anti-abuse check (Cloudflare Turnstile). The site uses no advertising or cross-site tracking cookies.

What we do not collect

The site never asks for or stores a Social Security Number, Social Insurance Number or bank account number. When payouts launch, you enter tax and payout details directly on pages hosted by Stripe, our payment provider.

How we use it

• To review applications.
• To match orders by skill, tier, time zone and availability.
• To contact you about your application, invitations and payments.
• To meet contract, tax and legal obligations and prevent abuse.

We do not sell personal information or use it for advertising.

Who can see it

• The people at itbanque who review applications and dispatch work.
• Service providers that run our infrastructure, only as needed to provide the service: Supabase (database and sign-in), Render (hosting), Resend (email), Cloudflare (anti-abuse), Discord (community and internal notifications).
• Clients. A client learns your name and relevant professional background only after you accept their order.
• Authorities, where the law requires disclosure.

These providers operate mainly in the United States. If you are in Canada, your information is transferred to and processed in the US.

How long we keep it

• Member profiles: for as long as you are a member.
• Applications that were declined or never completed: 12 months, then deleted.
• Order, payment and consent records: as tax and contract rules require, typically 7 years.

Your rights

• See the information we hold about you and receive a copy.
• Correct anything inaccurate. Most of it you can edit yourself in the member area.
• Ask for deletion, except for records the law requires us to keep, such as payment records.
• Withdraw consent and leave the network.

California residents have the rights to know, delete and correct under the CCPA, and the right not to be discriminated against for using them. Canadian residents have rights of access and correction under PIPEDA and may complain to the Office of the Privacy Commissioner of Canada.

To use any of these rights, write to contact@itbanque.com. We respond within 30 days.

Security

Data is encrypted in transit. Database access is controlled per row: members can read only their own records, back-office accounts require two-step verification, and every back-office change is logged.

Changes

When this policy changes materially we update the date at the top of this page and notify members by email or Discord.

Contact

Questions about privacy: contact@itbanque.com.